Refund and Returns Policy
Welcome to Mini Pie Company’s online store (“we,” “us,” or “our”). By accessing or using our website https://minipiecompany.ca (the “Site”) and purchasing products from us, you agree to be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our Site or placing an order. If you do not agree with any part of these Terms, please do not use our Site.
1. Eligibility
By using our Site, you represent that you are at least the age of majority in your jurisdiction or have obtained parental or guardian consent to use the Site. You must have the legal capacity to enter into binding contracts to make purchases from our Site.
2. Account Registration
You may need to create an account to make purchases from our Site. You agree to provide accurate, complete, and current information during the registration process and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
3. Orders and Payment
3.1 Order Acceptance
All orders placed through our Site are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or issues with your payment method.
3.2 Pricing and Payment
Prices for our products are listed on the Site and are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed. We accept payment through the methods specified on the Site. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the payment information you provide is accurate and complete.
3.3 Taxes
Prices listed on the Site do not include applicable taxes, which will be calculated and added to your order total at checkout.
4. Shipping and Delivery
Not available at this time.
5. Returns and Refunds
5.1 Return Policy
Due to the perishable nature of our products, all sales are final, and we do not accept returns or offer refunds, except as required by law or in cases of damaged or defective products.
5.2 Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of receiving your order with a description of the issue and photographic evidence. We will assess the situation and, at our discretion, may offer a replacement or refund.
6. Product Descriptions and Availability
We strive to provide accurate descriptions and images of our products on the Site. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free. Product availability is subject to change without notice.
7. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Site in any way that could damage, disable, overburden, or impair the Site.
- Interfere with the security or integrity of the Site or any systems or networks connected to the Site.
- Attempt to gain unauthorized access to any part of the Site or any systems or networks connected to the Site.
- Use the Site to transmit any harmful, threatening, defamatory, obscene, or otherwise objectionable content.
8. Intellectual Property
All content on the Site, including text, images, logos, and product descriptions, is the property of Mini Pie Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or display any content from the Site without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Mini Pie Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or purchase of products from the Site, including but not limited to loss of profits, loss of data, or loss of goodwill, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Mini Pie Company and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site or violation of these Terms.
11. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be brought exclusively in the courts located in Ontario, Canada.
12. Changes to These Terms
We reserve the right to modify or update these Terms at any time without prior notice. The revised Terms will be posted on this page with the updated effective date. Your continued use of the Site after any changes to the Terms constitutes your acceptance of the revised Terms.
13. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Mini Pie Company
211 Hunter St W,
Peterborough, ON K9H 2L1
Phone: 705-243-8350